Home
About Us
Contact Us
FAQs
Catalog
Site Map
Testimonials

 

 

 

 

 

 

 

Return Policies

Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business.

Need to Return a product?

To return a product at AHL Systems, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department at service@AHLsystems.com, or by telephone. NO returns of any type will be accepted without an RMA.

To request an RMA:
By phone: (936) 553-5703
Monday - Friday: 7 a.m. - 4 p.m. CT
By e-mail:
service@AHLsystems.com

We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Nature of the problem

In general, AHL Systems accepts returns on merchandise within 30 days. However, AHL Systems reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward one of the following:

  • FUTURE PRODUCT PURCHASES
  • A FULL CASH REFUND
  • ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to AHL Systems on returned items, and AHL Systems will pay the shipping charges on the replacement or exchange item(s) going back.
  • SEND YOUR RETURN VIA COURIER TO THE ADDRESS BELOW:

    AHL Systems
    25180 S Clear Creek Rd
    Hockley  TX  77447

     

Returns within 30 days from invoice date can be for exchange, replacement, refund or credit at AHL Systems discretion. 

*We Highly Recommend a shipping service that offers tracking service and allows you to insure your package, because that special handling protects against losses.

 

 

 

 

 

Copyright © 2006-2015 AHL Systems